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MIRROR CX CONSULTING
Reflecting brand promises in experience
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Starting your Customer Experience Program
Starting a Customer Feedback Program
Andrea Nadeau
May 19, 2020
2 min read
CSAT needs to evolve in the Public Sector to enable service design outcomes
Effort and Net Promoter Scoring is essential to the Public Sector CSAT strategy for service design.
Andrea Nadeau
May 19, 2020
2 min read
Dear Government and Public Sector...you are catching-up!
My thoughts and key learnings from #FWD50
Andrea Nadeau
May 19, 2020
2 min read
The Rise of CX in the Public Sector - 5 trends for 2020
5 CX trends for Public Sector in 2020
Andrea Nadeau
May 19, 2020
2 min read
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